Feature requests

We post to hundreds of social accounts across hundreds of separate workspaces each week, so we use the Content Category feature. However, only our HQ team (Admins and Super Admins) should have the ability to post to everyone's profiles. Collaborators being allowed to schedule to the category (and unintentionally post to hundreds of Facebook profiles) can be (and has been) a huge problem. Could we could add a "Can post to content categories" toggle option under Collaborator Permissions?

It would be great if we could have the ability to track mentions of our pages/brands online, so we could address any issue that might happen on the spot.

Allow users to set up automated custom responses in the Inbox based on keywords. When DMs or comments contain specific trigger words or phrases, ContentStudio would automatically send a pre-defined reply. Key functionality: Define multiple trigger keywords/phrases (e.g., “pricing”, “help”, “support”). Auto-reply with a matching canned message. Manage multiple rules, each firing its own specific response. Bonus: Choose reply type—public comment or private DM—depending on channel. Use Case Examples: A small online shop receives frequent questions like "Do you ship internationally?" — when "international" appears in a comment or message, an auto-reply sends shipping info.A local fitness studio gets DMs asking about "class times" — when "schedule" or "class" is detected, the bot replies with a link to the class calendar.A creative agency gets DMs saying "Are you hiring?" or "job" — when either keyword is found, a reply is sent with a link to current openings or a message about where to apply. This builds on ContentStudio’s current Inbox improvements and planned “AI-generated replies to post comments and DMs” feature in the roadmap , by adding the crucial ability to match and respond based on content context.

Would love another Blog creation output. Please could you add Direct API Connection to Substack.

We have a company calendar with our events that we share with the public would be great to be able to subscript / show this in the planner calendar within Content Studio Then I can see when I am creating content the events I am publishing Rather than having to keep switching between my own calendar app and the content studio Calendar i.e. add function to subscribe to multiple calendars within the Publisher Calendar have ability to choose colour for each of these calendar subscriptions - doesn't need to support edit / update would be good to have a refresh button - so updates made outside can be synced.

All of your emails look the same when my client receives them. There is no way to differentiate between posts and it causes confusion.

I’d love to suggest a feature that would really streamline our workflow, a multi-level approval system for scheduled social posts. Ideally, this would allow us to set up a tiered process where content is first reviewed by one team (e.g. Client's team ), then passed on to a second level (e.g. CEO) for final approval. Each level could leave feedback or approve before the post moves to the next stage. This would be incredibly helpful for managing monthly content schedules, especially when multiple people need visibility and sign-off at different stages of the process.

I'm hoping that you can have this feature. Like in the social media posts, we need to have this approval workflow. The process is the same, content creator will create/write the blogs/articles, then internal review, then we will have the client to review and approve it prior to publishing. Thanks Kimmy

Option to download a PDF of scheduled content posts to send to external clients who aren't technically savvy

The post/blog editor is the ideal place to compose marketing emails/email newsletters. Integration with Mailerlite, Mailchimp, Sendfox, ActiveCampaign etc (to enable you to publish to your ESP directly as part of a campaign for example) would amplify the value of ContentStudio massively.

It would be great if we can see the hashtags insights. For example, which hashtags is actually bringing the reach to that particular post, how many people clicked on the hashtags, etc.

Would like to be able to edit after posting a social media post.

We don't have an endless amount of content, so posting every week isn't ideal. It would be great if we could queue up all our "customer testimonials" posts, but have them post on the first Monday of each month or every two weeks, etc. That way we could automate a year of posts, instead of 3 months with just 12 posts.

Add WhatsApp to Social Inbox.

Switchy is one of the most popular shortner and needs to be added as an option for flexibility